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FAQ

This shop is based in Connecticut, USA. 

✿ Processing Time

Orders typically take 1-3 weeks to ship. For any concerns, please reach out.

  •  US/Domestic orders can take around 3-7 business days
  •  International orders can take around 2-4 weeks

If you haven’t received your order after 2 months (8 weeks) please contact [email protected] with your name and order number so I can take a look!

 

✿ Shipping Info

Shipping is available in the U.S and most countries worldwide! If there are any issues, we'll let you know and process a refund if necessary. 

Please note that we will not be shipping to countries listed in the USPS International Mail Suspension list
*orders from countries on the suspension list will be canceled.

I offer cheaper stamped untracked shipping for stickers and prints 5x7 or smaller! Though I offer this, I highly recommend choosing tracked shipping since I cannot do anything if untracked mail is lost. If your untracked order hasn’t arrived after a month I will reship your order for free up to one time if I'm able to!

◆ For orders picking up in person please use code PICKUP at checkout and include a note!

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Domestic Shipping (US)
Standard:
Orders that include
- Stickers, Prints, Charms and/or Pins
- Includes tracking

Stamp:
Orders that include: Stickers, Small Prints (5x7 or smaller)
- Can NOT include charms/pins/larger prints
- No tracking | expect 1-2 weeks delivery (domestic)

International Shipping
Standard:
Orders that include
- Stickers, Prints, Charms and/or Pins
- Includes tracking

Stamp (Stickers ONLY):
Orders that include: Stickers, Small Prints (5x7 or smaller)
- Can NOT include charms/pins/larger prints

- No tracking | expect 2-4 weeks delivery (international)

International customers will be responsible for paying any customs, duty, VAT, or any additional fees upon the package's arrival.
◆ Orders who choose the insufficient option for shipping will be canceled.

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✿ Replacements/Missing Items 

Please contact me within a week if your order is missing an item. Additionally, I will be able to offer to deliver the item or a refund.

If your products are damaged during transit, please contact me within a week of the package's arrival with photo evidence. I will be able to offer a refund or a replacement if I still have the item in stock.

The customer will be responsible for the re-delivery fees.

All sales are final and no refunds will be given unless the product arrives damaged.